GAcollege411 Support

The links below provide access to information associated with common questions or technical difficulties you may be experiencing. Additionally, e-mail and telephone contact details are provided in the Technical Support and Ask an Expert sections. If you are new to GAcollege411 and want to learn about how to use the site, we recommend starting with our Getting Started section.

• Technical Support — Information about hardware and software requirements and answers to common technical questions.

• Frequently Asked Questions — An expanding set of answers to questions we have received.

• Ask an Expert — Allows you to submit a question and receive a personal response. Just select the area from the drop-down box below:

  1. My 411 2. Career Info 3. Student Planner 4. GA Colleges 5. Applications & Transcripts 6. Paying for College 7. GA College Savings Plan 8. Adult Learner

  Note: Requests for mailings or special consideration must be directed to the admissions office of the college or university in which you're interested (use My 411 Mail).

• Contact Us — GSFC is committed to providing a high level of customer service to all of the people and organizations that we serve. Representatives from GSFC are available to help you in many different areas including:

  • Loan Processing
  • Compliance
  • Default Aversion & Prevention
  • GSFC Workshops
  • Presentations for you or your students

  To contact a specific GSFC representative, you can download our Staff & Services Directory.

  You can also reach our customer contact center toll-free at 1-800-505-GSFC or (770) 724-9000 in Metro Atlanta. Representatives are available Monday - Friday from 8:00AM to 5:30PM.

  
  

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